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Exchange 2013 SSL stuck in pending

This is my first attempt at exchange 2013.  I've configured 2007, and 2010 without too much of an issue.  The problem is that after creating the cert.req file and submitting/downloading the mail.domain.com.crt file from the cert authority, I click "complete" in the EAC console and direct it to the file but after uploading it, it stays "pending" and won't change to "valid".  

All the tutorials and guides I can find just say, "click complete, point the cert file, and assign services".  No one seems to have any good advice for what to do when that doesn't work.

Any help is much appreciated.
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expectit
Asked:
expectit
1 Solution
 
NetfloCommented:
A suggestion, tried opening up EAC via 'run as administrator' and going through the same steps?
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Rick HobbsRETIREDCommented:
Where is the cert from?  Some cert suppliers require an Intermediate cert to be installed.
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Sanjay SantokiCommented:
Hello,

Is your certificate looks OK if you check it through local certificate store?

If not you can generate new certificate request and complete it.

Also, you can try to complete the request through alternate browser.

Regards,
Sanjay Santoki
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expectitAuthor Commented:
The cert was from Network Solutions. We ended up buying a wildcard cert, and that worked. There were some posts online saying a wildcard or US/SAN cert is needed for Exchange 2013. I am not convinced this was necessary to solve the problem, but there was a good case to be made for one anyway, so we bought it and it installed fine.
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expectitAuthor Commented:
comment
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expectitAuthor Commented:
Found a work-around
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