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Exchange 2013 SSL stuck in pending

Posted on 2013-07-01
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Last Modified: 2013-07-08
This is my first attempt at exchange 2013.  I've configured 2007, and 2010 without too much of an issue.  The problem is that after creating the cert.req file and submitting/downloading the mail.domain.com.crt file from the cert authority, I click "complete" in the EAC console and direct it to the file but after uploading it, it stays "pending" and won't change to "valid".  

All the tutorials and guides I can find just say, "click complete, point the cert file, and assign services".  No one seems to have any good advice for what to do when that doesn't work.

Any help is much appreciated.
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Question by:expectit
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6 Comments
 
LVL 18

Expert Comment

by:Netflo
ID: 39294852
A suggestion, tried opening up EAC via 'run as administrator' and going through the same steps?
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LVL 22

Expert Comment

by:Rick Hobbs
ID: 39295026
Where is the cert from?  Some cert suppliers require an Intermediate cert to be installed.
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LVL 11

Expert Comment

by:Sanjay Santoki
ID: 39296206
Hello,

Is your certificate looks OK if you check it through local certificate store?

If not you can generate new certificate request and complete it.

Also, you can try to complete the request through alternate browser.

Regards,
Sanjay Santoki
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Accepted Solution

by:
expectit earned 0 total points
ID: 39296363
The cert was from Network Solutions. We ended up buying a wildcard cert, and that worked. There were some posts online saying a wildcard or US/SAN cert is needed for Exchange 2013. I am not convinced this was necessary to solve the problem, but there was a good case to be made for one anyway, so we bought it and it installed fine.
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Author Comment

by:expectit
ID: 39296367
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Author Closing Comment

by:expectit
ID: 39306580
Found a work-around
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