Solved

SNMP intermittent timeout on Windows server 2008

Posted on 2013-07-02
1
1,692 Views
Last Modified: 2013-07-11
Hello,

I have an SNMP timeout issue on a Windows 2008 server.

Problem statement:
-Snmpwalk timesout locally. This is intermittent (10 polls work and the 11th one times out)
-This is a windows server, so I downloaded the following snmp application to do local tests. http://www.snmpsoft.com/freetools/snmpwalk.html
-I believe the default timeout for each object (oid) is 4 seconds. When I set the timeout to 20 seconds, I am able to consistently poll the server (locally) without any timeouts.


Unfortunately, our central monitoring system polls all our servers with a timeout value of 5 seconds. It is very problematic for me to change this, just to address an issue with this one server.

What I tried:
-Restarting the SNMP service
-Re-installing the SNMP service (through the windows features option)
-Rebooting the server
-Installing the Windows SNMP hotfixes that I could find. Although, none of them match the symptoms exactly.

http://support.microsoft.com/kb/980259
http://support.microsoft.com/kb/2555958
http://support.microsoft.com/kb/967718

Any insight/help would be appreciated.
0
Comment
Question by:inoc
1 Comment
 
LVL 6

Accepted Solution

by:
Tonypeswani earned 500 total points
Comment Utility
Two things are currently known to address the issue:
1)Upgrading the NIC drivers is known to help but not completely resolve the issue.
 2) In the cases we have seen so far, uninstalling anti-virus software has resolved the issue.

Most of these cases involved older anti-virus software versions but we have also seen the issue with current versions that are supported on Windows Server 2008.

While there is not currently a complete resolution, I hope providing this information will help some people identify this issue quickly so they can resolve it and minimize the disruption to their environment.

.
Regards,
Tony
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

If you migrate a Terminal Server licenses server inside the 2008 server family, you can takte advantage of the build-in migration tool. If you like to migrate an older 2003 Server (and the installed client CALs) to a 2008 R2 server for example, you …
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

7 Experts available now in Live!

Get 1:1 Help Now