Solved

Backup Exec Exception - VSS Snapshot warning?

Posted on 2013-07-02
2
2,929 Views
Last Modified: 2016-11-23
After I did a firware update on a Dell 2950 Windows 2008 server I backup, the backup server Backup Exec 2010 gets this error for the there system state backup;

Backup Exec Exception - VSS Snapshot warning. File c:\windows\system32\drivers\dcdbas64.sys is not present on the snapshot.


I searched symnatec support and have not found a clear solution other than makng a dummy file. Any suggestions?
0
Comment
Question by:355LT1
2 Comments
 
LVL 25

Assisted Solution

by:Zephyr ICT
Zephyr ICT earned 250 total points
ID: 39292834
0
 
LVL 22

Accepted Solution

by:
Haresh Nikumbh earned 250 total points
ID: 39292920
this is  Dell BASE Device Driver, verify  if this file is available under


32 bit:
%systemroot%\system32\DRIVERS\dcdbas32.sys

64 bit:
%systemroot%\system32\DRIVERS\DCDBAS64.SYS

if file not present that means it registry is key is still available on the server

check if you locate any entry for above driver on below location
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
A safe way to clean winsxs folder from your windows server 2008 R2 editions
This tutorial will show how to push an installation of Backup Exec to an additional server in both 2012 and 2014 versions of the software. Click on the Backup Exec button in the upper left corner. From here, select Installation and Licensing, then I…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question