Solved

Local Windows XPS overides network printer

Posted on 2013-07-02
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Last Modified: 2013-07-10
Hi,

We have situation at the moment, whereby the Windows XPS printer is over riding the network printer.

For instance, the HP thin client desktop has Windows XPS printer. Once the user is successfully authenticated  via Vmware view client, the network printer gets over ridden by Windows XPS printer from the HP thin client machine.

From the HP thin client desktop i have changed the registry value to 0 of the Default State of the printer...meaning not to redirect it to the network via vmware view.

Environment:
HP Thin client Desktop with Windows 7
Vmware view client 5.3
vmware view manager 5.2 (server)

These two users only have this problem which occurred right after changing their HP thin client desktop from Windows XP to Windows 7.

These users are domain users and have roaming profiles. I have not considered as yet recreating their roam profile which could potentially be corrupted.

But, a particular user can logon remotely via VPN then connects to vmware view client but doesn't over ride his network printer upon a successful logon to the domain via vmware view client.

Appreciate if you have some good ideas on how to fix this super nagging issue.
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Question by:mcse2007
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LVL 10

Expert Comment

by:Sam Simon Nasser
ID: 39292940
try deleting the XPS printer, what will become the default? delete the XPS printer, logout and login again.
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Author Comment

by:mcse2007
ID: 39292957
thanks....already tried that, the same problem.
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Expert Comment

by:Sam Simon Nasser
ID: 39293091
what do you mean by (Same Problem)? if you have XPS printer, and the other printer (Network Printer), when you delete the XPS, the NP should become the default automatically...! what do you get?
if you can give us a screenshot it would be appreciated.
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Author Comment

by:mcse2007
ID: 39293152
The HP thin client machine doesn't XPS printer anymore as I have deleted it.

But, the Windows XP O/S inside the vmware view client still has the Windows XPS which is defaulting to it.

Even if I manually add the network printer and make it the default network printer, when the user logs off and log back in, it reverts to XPS inside the vmware view client.
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Expert Comment

by:David Johnson, CD, MVP
ID: 39295744
cannot the user select the network printer?
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Author Comment

by:mcse2007
ID: 39296038
He can but when he logs off then  login it revert to XPS.
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Accepted Solution

by:
mcse2007 earned 0 total points
ID: 39303617
that way it was resolved, i've installed the group policy preference then use GPO to map the network printer.
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Author Closing Comment

by:mcse2007
ID: 39313570
thanks all
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