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use other adressbook in exchange

Posted on 2013-07-02
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Last Modified: 2013-07-02
hi,

i have exchange 2013 running.

3 users.

user A
user B
user C

user A and B have configured there outlook client and have also full mailbox permission to mailbox of user C

now when sending new email user A clicks the "to" button and want to use a contact created in mailbox C. but the contacts of mailbox C are not available. only his own contacts.

how to solve this?
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Question by:Rik Van Lier
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ThinkPaper earned 500 total points
ID: 39292898
Have users A and B added mailbox C as a secondary mailbox?
http://social.technet.microsoft.com/Forums/exchange/en-US/984c68e1-1896-4cb3-bb37-d77de8634c53/shared-mailbox-contacts-to-address-book

The issue was, we were adding the shared mailbox as an additional mailbox on the users mailbox. What we needed to do was add the shared mailbox as a second email account to the users existing profile ie Control Panel -> Mail -> Show Profiles -> Properties (on users profile) -> Email Accounts -> New. Then add the shared mailbox as you would when configuring the original users account.
 
Once we had done that we could then go into the properties of the Contact list on the shared mailbox and tick "Show this folder as an e-mail Address Book"
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