Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Two computers blue screening

Posted on 2013-07-02
10
Medium Priority
?
357 Views
Last Modified: 2013-07-11
I have a network (Workgroup) that has 6 computers.  At about the same time 2 computers started acting slow and locking up.  They both run Win XP.  I have run UBCD disks on both for memory and hard drives.   On the hard drives (Seagate) it says that there may be a firmware update available.  I ran Combfix, Hitman Pro and Malwarebutes to remove malware (There was some, not a large amount).  I then tried to run a repair with two different Windows XP cds .  I get blue screens about 2 mins into trying to run the CDs.  I put a new hard drive in and I get a blue screen at the same location.    Any ideas?
0
Comment
Question by:syssolut
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 10

Expert Comment

by:Sam Simon Nasser
ID: 39293173
can you provide us with a screenshot of the blue-screen to identify the error / corrupted file?
try restoring it using system restore .. maybe an update of software cause this issue
0
 
LVL 9

Expert Comment

by:Mike Roe
ID: 39293177
Can you give us the error message of the blue screen
0
 
LVL 4

Expert Comment

by:rajivkumar07
ID: 39293245
Try to restore those PCs to earlier point where they didn't have issues.

If that doesn't work, then just run the repair using ur XP media.
0
The Ideal Solution for Multi-Display Applications

Check out ATEN’s VS1912 12-Port DP Video Wall Media Player at InfoComm 2017. Kerri describes how easy it is to design creative video walls in asymmetric layouts and schedule detailed playlists ahead of time with its advanced scheduling feature.

 
LVL 20

Accepted Solution

by:
n2fc earned 2000 total points
ID: 39293287
What is the source of your XP CD's?

Do these PC's have SATA hard drive(s)?  Are they running in IDE mode, or AHCI?

If SATA, do you have SATA drivers slip-streamed into those XP CD's?
Remember, "stock" XP disks did not support native SATA drives!

This is the main cause of BSOD when reinstalling XP on newer PC's!
0
 

Author Comment

by:syssolut
ID: 39293524
The Blue screen says "A Problem has ben detected and Windows has been shut down to prevent damage to your computer".  If this is the ....   follow these steps:

Check for viruses .....and then restart your computer.

Technical Informaion:

*** STOP:  0x0000007B (0xF78D2524, 0xC0000034, 0x00000000, 0x00000000)

n2fc No I don't have them slipstreamed.   Can you point to directions for this?
0
 
LVL 1

Expert Comment

by:choicecomputers
ID: 39293673
Stop 0x0000007b is generally controller related. You see it mainly when swapping a windows install from machine to machine.

I would nip into the bios, and see if you can change the SATA operation. It will be set to either Compatible IDE or AHCI , just swap it and see if the install works.
0
 
LVL 30

Expert Comment

by:Sudeep Sharma
ID: 39294169
Could you please post the minidumps from C:\Windows\Minidump folder here for the further analysis?

Sudeep
0
 
LVL 20

Expert Comment

by:n2fc
ID: 39294952
As another suggested, you can of course change your BIOS settings to have the SATA drive(s) run in IDE mode...

For a reference in how to slipstream in the SATA drivers, see:
http://www.wikihow.com/Slipstream-Your-SATA-Drivers-Into-a-Windows-XP-Installation-CD-Using-nLite
0
 
LVL 4

Expert Comment

by:Nice-Ghaza
ID: 39295851
Dear Sir,
              Can you check the system Ram with Same configuration .otherwise check the Motherboard even same time same issue with low level  local  Power Supply
0
 

Author Closing Comment

by:syssolut
ID: 39318508
I went into Bios and switched it to IDE and it worked.   Thanks
0

Featured Post

Simple, centralized multimedia control

Watch and learn to see how ATEN provided an easy and effective way for three jointly-owned pubs to control the 60 televisions located across their three venues utilizing the ATEN Control System, Modular Matrix Switch and HDBaseT extenders.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Upper back Pain: My back hurt for months. Upper back, mostly my neck, spine and across my shoulder blades. I was getting headaches too, that felt like they were caused by tension in my shoulders, but now I feel fine! I'm sharing this hoping someone…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
The viewer will learn how to successfully download and install the SARDU utility on Windows 7, without downloading adware.

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question