Solved

IE8/9 can not open any files within the browser

Posted on 2013-07-02
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Last Modified: 2013-07-02
Ok so I am coming up on throwing a users computer out the window then dumping napalm on it.....

User is logging into my companies portal site, ANY documents she clicks on that have a .doc or .pdf, or .anything look like they are going to open in a new tab but the tab comes up blank.

I have tried changing everything back to default in IE. I tried upgrading her from IE8 to 9, all security settings are set to as low as possible, all pop up blockers are off, i have tried re-registering microsoft's suggested dll's, i have tried sfc /scannow. Also whenever she clicks on a link (on microsoft site or any other internet sites) to download like lets say  ccleaner, or even adobe reader, the download link's don't seem to work or initialize the download. Now chrome works FINE but our company is solely an IE shop so I gotta get it working for her.

PLEASE HELP i'm on my last sanity strand
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Question by:WOWGuy26
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paulmacd earned 500 total points
ID: 39293218
So Chrome works for this user, but not IE?  What if someone else logs in and tries to access the content using IE?  What if that user logs in to a different computer and tries to access the content using IE?

If the problem is user-specific, try renaming that user's profile on the problem computer, and see if the new profile that's created when they log in fixes the issue.  If the problem is not user-specific, you may want to restore to an old restore point (if that's an option) or wipe the machine and rebuild the OS.
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by:WOWGuy26
ID: 39293227
Sorry, forgot to include that, different user does not matter. I logged in as local admin with no change. I REALLY wanted a solution to this but think i am looking a a wipe. I just don't have the man hours to try this and that and hold up her only working pc.


thanks anyway
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