troubleshooting Question

Wireless interference issues

Avatar of afflik1923
afflik1923Flag for United Kingdom of Great Britain and Northern Ireland asked on
Wireless Networking
11 Comments1 Solution247 ViewsLast Modified:

A client of ours has an issue that at around 12pm and 4pm they have problems with their internet via wifi, everyone connected via cable is fine.  They are still connected to the wifi router, signal strength is fine, but that cannot even ping the router, this lasts for about 15 minuets then the issue resolves itself.
We have installed another AP as a test and users connected to either of them have the same issue at the same time.  They are both located in the same part of the building.

We believe there must be some kind of interference, so we have put a windows XP machine in the Office with a Wireless dongle so we can run some scans/tests.

Can anyone suggest the best piece of software to use to find what is causing the interference?  Preferably free.

Thank you
Jakob Digranes
Team Lead Cloud Services

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 11 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 11 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros