So I just started at a new place, and of course there is a lack of documentation and loads of issues, one of these maybe someone can help me out with. I can reach the internet, slow but I can reach it, however, when I send out a traceroute or I ping from any machine I don't get a response back. The traceroute comes back with the core switch as the 1st hop but I don't get a response back from either the Firewall (Cisco ASA) or anything else. Would anyone know if there is a setting on the firewall or the first place to look to find out why this is happening? I will provide any information I possibly can.