troubleshooting Question

How to get rid of V9 Portal Site and en.v9.com virus

Avatar of Michael Murphy
Michael MurphyFlag for Ireland asked on
Anti-Virus AppsDell
4 Comments1 Solution2385 ViewsLast Modified:
(Dell Inspiron, 1501, OS Windows XP home ed).
My browser is Google Chrome

This virus has recently appeared on my laptop.

To remove it I tried 'System Restore', but my laptop refuses to restore to any of the dates available.

I tried running Malwarebytes AntiMalware (free edition) and  AVG scan, but made no difference. All the sites I've located claiming to remove the virus turn out to be wanting money for downloading tools. Is there any straightforward way to get rid of this?
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