troubleshooting Question

How can I remove FBI malware in Windows 8 if I cannot boot into CD or USB?

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t6bill asked on
Anti-Virus AppsOS Security
3 Comments1 Solution801 ViewsLast Modified:
I have an HP 2000z-2d00 with Windows 8 here.   It has the FBI ransomware on it.   With Windows 7 and previous, I simply boot into HitmanPro's Kickstarter on a USB stick.  This system won't let me boot from the USB stick OR the DVD drive.   This is my first malware removal attempt on a Windows8 system, and I am at a complete loss.  Can anyone help?
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