mike-9
asked on
Problems deleting favorites in IE 10
Hi Experts,
I am setting up a new PC and running into a few problems with IE 10 and my favorites. When I import my favorites from a file they show up. I see them listed in the favorites menu and under my profile c:\users\<my name>\favorites.
The list I imported was a little unorganized. I wanted to clean it up by deleting folders and removing dead links. When I right click and try to delete a folder I get
"Could not find this item. This is no longer located in <above path>. Verify the item's location and try again.
I have gone through a few steps already.
1. I tried deleting in safe mode
2. I tried to use Unlocker to delete it for me.
3. I tried a suggestion on another board to delete it via batch file run as admin.
SET DIRECTORY_NAME="C:\Users\<
TAKEOWN /f %DIRECTORY_NAME% /r /d y
ICACLS %DIRECTORY_NAME% /grant administrators:F /t
PAUSE
Everything I have been doing is as admin.
I cannot get rid of these things.
I need to use IE for work so the suggestion to use another browser is not going to cut it.
The PC is running Windows 7 Pro 64 bit. I was running Xmarks for IE at one point, but I was not sure if that was compounding my problems so I disabled it.
Thanks for any ideas or suggestions,
Mike
I am setting up a new PC and running into a few problems with IE 10 and my favorites. When I import my favorites from a file they show up. I see them listed in the favorites menu and under my profile c:\users\<my name>\favorites.
The list I imported was a little unorganized. I wanted to clean it up by deleting folders and removing dead links. When I right click and try to delete a folder I get
"Could not find this item. This is no longer located in <above path>. Verify the item's location and try again.
I have gone through a few steps already.
1. I tried deleting in safe mode
2. I tried to use Unlocker to delete it for me.
3. I tried a suggestion on another board to delete it via batch file run as admin.
SET DIRECTORY_NAME="C:\Users\<
TAKEOWN /f %DIRECTORY_NAME% /r /d y
ICACLS %DIRECTORY_NAME% /grant administrators:F /t
PAUSE
Everything I have been doing is as admin.
I cannot get rid of these things.
I need to use IE for work so the suggestion to use another browser is not going to cut it.
The PC is running Windows 7 Pro 64 bit. I was running Xmarks for IE at one point, but I was not sure if that was compounding my problems so I disabled it.
Thanks for any ideas or suggestions,
Mike
SOLUTION
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ASKER
First Malware Bytes scan came back clean. Symantec endpoint picked up nothing.
I did notice one other strange thing.
In explorer when I right click on one of the suspect folders it tells me that the size is 0 bytes. But I can drill down into the folder and see content. A sub folder inside of that one will show me 10 links to urls and say it is 10 files for 2.56 KB or something like that. I also notice that some of the folders are read only. If I try and remove it, it just comes back.
I am actually signed on as a domain admin. I am going to reboot and sign on as a local admin.
I did notice one other strange thing.
In explorer when I right click on one of the suspect folders it tells me that the size is 0 bytes. But I can drill down into the folder and see content. A sub folder inside of that one will show me 10 links to urls and say it is 10 files for 2.56 KB or something like that. I also notice that some of the folders are read only. If I try and remove it, it just comes back.
I am actually signed on as a domain admin. I am going to reboot and sign on as a local admin.
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ASKER
Yes, the files inside of the folder do work. I can move them to another folder.
I am being stubborn. It is a new PC and I was trying to get the favorites to look just the way I want for efficiency and ease of use. Whether I move the files or or not, the folders still will not delete and are stuck within my favorites.
Most of these are old links that really are not needed. I just wanted to get rid of them.
I can definitely work around it. It is just annoying.
I am being stubborn. It is a new PC and I was trying to get the favorites to look just the way I want for efficiency and ease of use. Whether I move the files or or not, the folders still will not delete and are stuck within my favorites.
Most of these are old links that really are not needed. I just wanted to get rid of them.
I can definitely work around it. It is just annoying.
mike-9--Can you drag and drop the unwanted folders into the Recycle bin?
ASKER
No, the folders do not move when dragged or cut/paste into the recycle bin.
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mike-9--Glad to hear the good news. Thanks for telling us the fix. I am surprised UNLOCKER could not do that.
ASKER
I happened to find the solution via google search. I probably should have focused on locked folders in Windows 7 as opposed to IE 10 issues.
ASKER
Ded9 - When I view the security tab on the suspect folders I see "The requested security information is either unavailable or can't be displayed."
EZD - When I open the favorites folder in explorer the folders and files are still there. They are also in my favorites in IE 10.
I was actually tried to boot into safe mode to see if the security tab was different but I kept getting a BSOD. This PC is only a week old so by default it was set to reboot. I missed the error message. I fixed it now. I am also going to run a couple of quick scans to rule out malware issues.