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HP DL360 G5 - Smart array batteries/capacitors have failed

Hi,

I have a DL360 G5 with 4 drives in a Raid5 configuration.

I have noticed in the ACU, the error message "Smart array p400i in embedded slot has one or more array accelerator batteries/capacitors that are failed" see attached jpg for the rest of the message.

I purchased this server second hand, so wondering if something is missing etc. Please see second jpg attached for shot of inside server.

Any thoughts would be great?
errormessage1.JPG
errormessage2.JPG

jhyiesla

Since the error message references the card specifically, most likely there's one there. Most of these RAID controllers have a battery power cache on them to improve performance. I've had some other HP controllers in the past have similar messages and it usually means what it says, that the battery has failed. This does not keep the controller from working, but the cache either isn't working or it's not backed up since the battery has failed.

Here's a link to a manual on that server.

rindi

Batteries only have a certain life, after which they have to be replaced because they are spent. Just replace the batteries of your RAID controller and you'll be fine again.

unrealone1

ASKER

Hi, no link?

I cannot locate the battery though? I am use to seeing these on other servers like DL380. See attached.
battery.JPG

unrealone1

ASKER

See screen image 2 from my original message, has a shot of inside the server.

ASKER CERTIFIED SOLUTION

rindi

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