Link to home
Start Free TrialLog in
Avatar of philsimmons
philsimmonsFlag for United States of America

asked on

Outlook Contacts & Office Themes

I am running Windows 7 and I just upgraded my MS Office from Office 2010 to Office 2013.  There are two things that I can't figure out:

1.  In Outlook, when I go to my Contacts (now called "People") there are two different Contacts lists in my folder bar along the left side of the screen.  One has my username in parentheses next to it, and it's blank - no entries.  The other one has my contacts and works just fine.  Outlook defaults to the empty one, which I can't delete, forcing me to click on the other one every time I want to go to "People".  It's just a minor annoyance, but if there's a way to get rid of the other "People" folder I would appreciate it.

2.  Office comes with three available "Themes", all either boring or annoying (or both).  White, Grey, and Dark Grey ... what were they thinking?  Is there any way to adjust the colors to make them more interesting?

Thanks,

Phil
Avatar of John
John
Flag of Canada image

Try remaking your Outlook Profile. It may have gotten damaged during the upgrade

Make a sure and certain backup of your PST files (all of them). Make a note of your email accounts as well.

Now close Outlook, go to Control Panel, Mail and delete the Outlook profile.

Find SCANPST in the Outlook Program Files folder and run SCANPST against your mail file to see if it finds errors.
 
Restart the computer (to be on the safe side), open Outlook and allow it to make a new profile and account. When that is done, open your PST file and see if the extra Contact folder has gone.

... Thinkpads_User
ASKER CERTIFIED SOLUTION
Avatar of John
John
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
@philsimmons - Thanks. I was happy to help and hope now all is well.

... Thinkpads_User