troubleshooting Question

Exchange 2013 Unable to send to internal or external recipients

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kknuckles asked on
ExchangeWindows Server 2008
5 Comments1 Solution563 ViewsLast Modified:
We have two Exchange 2013 Servers. EXCH1 host MBX and CAS roles. EXCH2 hosts only CAS. We are unable to send mail to internal or external recipients.

If I do a Test-MailFlow I get a failure. If I execute a Get-HealthReport -RollupGroup I get the following output:


 Server State HealthSet AlertValue LastTransitionTime MonitorCount
 ------ ----- --------- ---------- ------------------ ------------
 NotApplicable ActiveSync Healthy 7/3/2013 10:44:4... 3
 NotApplicable Autodiscover.Pro... Unhealthy 7/3/2013 8:13:48 AM 4
 Online Autodiscover.Proxy Healthy 7/2/2013 10:35:2... 1
 Online Outlook.Proxy Healthy 7/2/2013 10:35:2... 1
 Online ECP.Proxy Healthy 7/2/2013 10:35:2... 4
 NotApplicable Autodiscover Unhealthy 7/4/2013 5:43:51 PM 1
 NotApplicable ECP Healthy 7/2/2013 10:42:4... 3
 Online EWS.Proxy Healthy 7/2/2013 10:35:2... 1
 NotApplicable AD Healthy 6/25/2013 3:09:3... 10
 Online RPS.Proxy Healthy 7/2/2013 10:35:2... 13
 Online RWS.Proxy Healthy 7/2/2013 10:35:2... 10
 NotApplicable EDS Healthy 7/4/2013 4:57:42 PM 13
 NotApplicable EventAssistants Healthy 7/4/2013 5:26:10 PM 11
 Online OAB.Proxy Healthy 7/2/2013 10:35:2... 1
 Online OWA.Proxy Healthy 7/2/2013 10:35:2... 2
 Online ActiveSync.Proxy Healthy 7/2/2013 10:35:2... 1
 NotApplicable EWS Healthy 7/3/2013 10:44:4... 1
 NotApplicable ActiveSync.Protocol Healthy 7/3/2013 10:45:3... 7
 NotApplicable EWS.Protocol Healthy 7/4/2013 4:57:41 PM 5
 Online FrontendTransport Unhealthy 7/4/2013 9:05:24 PM 11
 NotApplicable FIPS Healthy 7/4/2013 4:57:42 PM 18
 NotApplicable OWA.Protocol.Dep Healthy 7/4/2013 4:57:41 PM 1
 NotApplicable Monitoring Unhealthy 7/4/2013 5:13:44 PM 9
 NotApplicable DataProtection Healthy 7/4/2013 8:58:04 PM 65
 NotApplicable Network Healthy 7/4/2013 3:28:51 PM 1
 NotApplicable OWA.Protocol Healthy 7/3/2013 10:44:0... 5
 NotApplicable MailboxMigration Healthy 6/25/2013 3:10:2... 4
 NotApplicable MRS Healthy 6/25/2013 3:10:5... 9
 NotApplicable OWA Healthy 7/3/2013 10:44:1... 1
 NotApplicable MailboxTransport Unhealthy 7/4/2013 5:01:24 PM 57
 Online HubTransport Unhealthy 7/4/2013 5:22:25 PM 138
 NotApplicable PublicFolders Healthy 7/4/2013 3:26:12 PM 4
 NotApplicable RPS Healthy 7/2/2013 10:38:0... 1
 NotApplicable Outlook.Protocol Healthy 7/3/2013 10:41:5... 3
 NotApplicable Outlook Healthy 7/3/2013 10:48:5... 5
 NotApplicable SiteMailbox Healthy 6/25/2013 3:08:3... 3
 Online UM.CallRouter Healthy 7/4/2013 4:57:43 PM 7
 NotApplicable Store Healthy 7/4/2013 4:57:43 PM 72
 NotApplicable UM.Protocol Healthy 7/4/2013 4:57:43 PM 17
 NotApplicable UserThrottling Healthy 7/4/2013 5:18:53 PM 7
 NotApplicable Search Healthy 7/4/2013 5:17:53 PM 99
 NotApplicable AntiSpam Healthy 7/4/2013 4:57:42 PM 4
 NotApplicable DAL Healthy 6/25/2013 3:06:5... 16
 NotApplicable MSExchangeCertif... Disabled 1/1/0001 12:00:0... 2
 NotApplicable RemoteMonitoring Unhealthy 7/4/2013 3:54:37 PM 3
 NotApplicable Antimalware Healthy 6/25/2013 3:08:0... 8
 NotApplicable Ediscovery.Protocol Healthy 7/4/2013 4:59:27 PM 1
 NotApplicable HDPhoto Healthy 7/3/2013 7:24:07 AM 1
 NotApplicable Clustering Healthy 7/2/2013 10:39:2... 4
 NotApplicable DiskController Healthy 7/2/2013 10:48:4... 1
 NotApplicable MailboxSpace Healthy 7/4/2013 5:55:16 PM 24
 Online Transport Healthy 7/4/2013 4:57:43 PM 9
 NotApplicable FfoQuarantine Healthy 6/25/2013 3:06:2... 1
 NotApplicable Security Healthy 6/25/2013 3:10:4... 3
 NotApplicable IMAP.Protocol Healthy 6/25/2013 3:10:2... 3
 NotApplicable Datamining Healthy 6/25/2013 3:08:3... 3
 NotApplicable Provisioning Healthy 6/25/2013 3:10:5... 3
 NotApplicable POP.Protocol Healthy 6/25/2013 3:08:0... 3
 NotApplicable ProcessIsolation Healthy 6/25/2013 3:10:5... 12
 NotApplicable TransportSync Healthy 6/25/2013 3:09:2... 3
 NotApplicable MessageTracing Healthy 6/25/2013 3:09:3... 3
 NotApplicable CentralAdmin Healthy 6/25/2013 3:09:3... 3
 NotApplicable OAB Healthy 6/25/2013 3:10:2... 3
 NotApplicable Calendaring Healthy 6/25/2013 3:08:5... 3
 NotApplicable PushNotification... Healthy 6/25/2013 3:08:4... 3

Something seems wrong with the information store as I am also getting a 432 4.2.0 STOREDRV.Deliver; Agent transient failure during message resubmission
in the mail queues.

Both servers are Win 2008 R2 Enterprise, Exchange 2013 Enterprise with CU1 installed.

Any help would be greatly appreciated.
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