troubleshooting Question

Mysterious problem, no video signal.

Avatar of Sanoj Haodersson
Sanoj HaoderssonFlag for Sweden asked on
PCWindows 8
6 Comments1 Solution696 ViewsLast Modified:

I have a strange problem so I'm reaching out to you hoping to solve this.

Everything started with a computer that looses the video signal right after the windows loading logo. The same thing happens when I try to boot into safe mode. This computer have been working perfectly fine for about 3 months time before this happened. I decided to re-install Windows 8 pro 64-bit without success.

The following specifications for this computer is: i5-3570, Shuttle DS61 barebone, Intel SSD 520 240GB, and one Kingston 8GB RAM.

In the BIOS i've tried to manually set the video source to "on-board graphics", that didn't work.

After that I replace the processor with a i5-3470S, that doesn't work either so I take out the processor, RAM and HDD and move them to a new DS61 barebone, the problem still presists there. I replace the RAM-module, no difference. Then I take a mechanical Western Digital black hdd and re-install the OS. Still the same problem.

By now I'm getting frustrated and decide to build a new computer with the following components: i5-3570K, Intel DH77EB, Kingston 8GB RAM, Western Digital Blue 500GB, power supply and a chassis of course. I install Windows 8 pro 64-bit, i get into Windows and start installing drivers. After the reboot and windows have loaded I get a black screen and the monitor OSD saying "No video signal detected".

I re-install the machine with a Windows 7 32-bit this time and the problem is still there, I install a graphics-card in the PC and now it's working fine.

Yesterday i re-installed the first DS61 with Windows 8. This time I took it's harddrive and first installed it on my stationary computer. Then I put the SSD in the DS61 and booted up, now Windows started to configure the new hardware and booted up. I decided to update the BIOS for the DS61, and after the reboot the screen was not getting a signal again.

Have anyone here seen anything like this before? All help is greatly appreciated, thanks in advance!

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