troubleshooting Question

iphone backup

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mkramer777Flag for United States of America asked on
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Have limited info on this because the person I'm working with is not clear on what the problem is.  They have an iphone and a backup has not happened since 5/16/2013.  It says that you need to connect to wifi to do a backup.  This iphone has a cellular plan through verizon.  Any idea why this won't do a backup correctly?
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