Can't see installed printer in Devices and Printers
Just installed a new Brother MFC 7360N printer on Win 7 Pro box.
I can see the Control Center in all programs and scan something.
And in Word I can see it and print to it fine.
But it doesn't show up in Devices and Printers, so I can't print test pages or access it to share it.
I've installed 6 move just like it here and I've never run into this.
Any suggestions anyone?
I can see the Control Center in all programs and scan something.
And in Word I can see it and print to it fine.
But it doesn't show up in Devices and Printers, so I can't print test pages or access it to share it.
I've installed 6 move just like it here and I've never run into this.
Any suggestions anyone?
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ASKER
While I'm at it, a plug for Brother. Whenever I need a device - fax machine, printer, whatever - if Brother makes it that's what I get. Solid, reliable products.
PaperPort is a complete document imaging package from Nuance:
http://nuance.com/for-individuals/by-product/paperport/index.htm
When you say that PaperPort was listed as a device, to be clear, it is the PaperPort Image Printer, one small part of PaperPort. When you print to the PaperPort Image Printer, it creates a raster image of what you printed and places it in the currently open folder on the PaperPort Desktop...if PaperPort is not running at the time of printing, it is automatically launched. So when you say that it puts the image on the screen, what it's actually doing is running the PaperPort program and showing you the image on the PaperPort Desktop.
Brother bundles a copy of PaperPort with most of its devices (btw, I agree with you about Brother products...I have many of their MFCs, including the latest-and-greatest MFC-9970CDW). The bundled copy of PaperPort is typically a Starter Edition (SE) and, of course, Nuance hopes you upgrade to the full product. Also, it is usually an older version (current version is 14 and it comes in both standard and Professional editions). If you want to learn more about PaperPort, check out this wiki.
Regards, Joe
http://nuance.com/for-individuals/by-product/paperport/index.htm
When you say that PaperPort was listed as a device, to be clear, it is the PaperPort Image Printer, one small part of PaperPort. When you print to the PaperPort Image Printer, it creates a raster image of what you printed and places it in the currently open folder on the PaperPort Desktop...if PaperPort is not running at the time of printing, it is automatically launched. So when you say that it puts the image on the screen, what it's actually doing is running the PaperPort program and showing you the image on the PaperPort Desktop.
Brother bundles a copy of PaperPort with most of its devices (btw, I agree with you about Brother products...I have many of their MFCs, including the latest-and-greatest MFC-9970CDW). The bundled copy of PaperPort is typically a Starter Edition (SE) and, of course, Nuance hopes you upgrade to the full product. Also, it is usually an older version (current version is 14 and it comes in both standard and Professional editions). If you want to learn more about PaperPort, check out this wiki.
Regards, Joe
ASKER
Here's further info for posterity. After reinstalling a couple of times, from the CD, I noticed that PaperPort was listed as a device. I printed a Test Page to PaperPort, which I noticed put an image of a Test Page on the screen. I was then, in PaperPort, was able to get that actually sent to the printer. Also, I was able to share paper port, and the printer name, MFC-etc shows up in other machines as an available printer. I've considered reinstalling, again, but just not the whole package, that is, not including PaperPort. I don't know what PaperPort is getting me anyway. But for now I'm functional. I might try some of the suggestions anyway, just to see if I can get the printer name to show up on Printers and Devices.