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supportguy360

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VSS snapshot in backups

Hi,

We are running backupassist in windows server 2008. We have recently been getting errors on the backups regarding the VSS snapshot failure of the drive image.

We are getting the error code BA2512, having looked into this it appears to be a generic error code so doesn't help pin point what is causing the issue. I have tried recreating the backup job, restarting the VSS snapshot service, and even stopping it for one of the backups to see if it makes any difference.

Does anyone know what would cause this issue please?

Thanks
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Carol Chisholm
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supportguy360

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Sorry for the late reply. I have managed to solve this by upgrading the software and making changes to backup selections. Thanks for your help.