Bluetooth support missing after fresh install on hp pavillion dv7
I have a hp pavilion dv7 custom build. Originally came with windows 7 installed with HP's manufactured software/driver bundle. It supported bluetooth and was able to connect devices.
A while ago, I bought a new solid state drive and planned to do an upgrade to windows 8 when it first was released. Just so happened to get the FBI Warning virus the day I planned to upgrade, plus I found out some main programs wern't supported in win8 at that time so I did a fresh install on the Solid State Drive. To boost performance I ran a bundled software removal utility that took off HP support, restore, fingerprint reader, bluetooth driver, etc.
Now I don't have the bluetooth option in the win8: PC Settings : Wireless options. Also, no bluetooth or bluetooth radio or anything bt related in the device manager. So i guess I'm missing the enumerator and can't do a restore because it's fresh. I tried installing HP assistant again but it just locks up when I try to run an hp update (50mb down, 10mb up connection). Confused how to restore my internal Bluetooth capability without HP assistant, restores, and no icon in device manager. Also no icon in mobile manger anymore. Looked all over for a solution but no luck. Worst case I could buy an usb adapter but I have all of my usb ports in use already.
I was able to install an intel bluetooth driver and now bluetooth shows up in windows 8 PC Settings but is grayed out and still nothing in device manager or mobility center
A while ago, I bought a new solid state drive and planned to do an upgrade to windows 8 when it first was released. Just so happened to get the FBI Warning virus the day I planned to upgrade, plus I found out some main programs wern't supported in win8 at that time so I did a fresh install on the Solid State Drive. To boost performance I ran a bundled software removal utility that took off HP support, restore, fingerprint reader, bluetooth driver, etc.
Now I don't have the bluetooth option in the win8: PC Settings : Wireless options. Also, no bluetooth or bluetooth radio or anything bt related in the device manager. So i guess I'm missing the enumerator and can't do a restore because it's fresh. I tried installing HP assistant again but it just locks up when I try to run an hp update (50mb down, 10mb up connection). Confused how to restore my internal Bluetooth capability without HP assistant, restores, and no icon in device manager. Also no icon in mobile manger anymore. Looked all over for a solution but no luck. Worst case I could buy an usb adapter but I have all of my usb ports in use already.
I was able to install an intel bluetooth driver and now bluetooth shows up in windows 8 PC Settings but is grayed out and still nothing in device manager or mobility center
McKnife
The bundled software removal utility will not be able to deactivate a device completely (like at the BIOS), so I wonder why device manager does not see it. Please double check that it is not for some reason deactivated in the BIOS or deactivated using some kind of switch at the chassis.
Checked the Bios and have very little settings to change in general but not bluetooth or network card related settings other than boot priorities. I installed a windows 8 bluetooth driver and it showed up under device manager but now the PC Settings Bluetooth option fully disappeared.
I'm starting to doubt my own memory of this bluetooth capability due to the struggle for a solution. Is there anyway to check for sure that it has internal bluetooth without taking it apart?
Heres the device that I got to appear with the windows 8 driver, although I still has no way to manage it.
Screenshot--76-.png
I'm starting to doubt my own memory of this bluetooth capability due to the struggle for a solution. Is there anyway to check for sure that it has internal bluetooth without taking it apart?
Heres the device that I got to appear with the windows 8 driver, although I still has no way to manage it.
Screenshot--76-.png
See http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3860630#N701
Under Driver Network is a driver for HP Integrated Module with Bluetooth Wireless Technology.
Note the link above is for 32 bit Windows.
Also see http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01948661 which will lead you to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-81348-1&cc=us&dlc=en&docname=c01948661&lc=en&swlinkmsg=300
Under Driver Network is a driver for HP Integrated Module with Bluetooth Wireless Technology.
Note the link above is for 32 bit Windows.
Also see http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01948661 which will lead you to http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-81348-1&cc=us&dlc=en&docname=c01948661&lc=en&swlinkmsg=300
I guess my real issue is I want to figure out what I had originally and what I can fix and use again but my problems are:
-My laptop was customized on HP's online store so there's no list of the exact hardware(just options of what I could of chosen to put in it.
-I added a *new ssd losing all old files, drivers, HP backups, restores, etc.
-The bios gives me little options (HP's locked down version)
-I clean installed windows 8 64 bit Pro on the ssd causing compatibility issues
-Win8 installed drivers that aren't what originally was on it.
-I don't know all the exact hardware in it and the device manager isn't fully accurate either because some of the drivers aren't the right names, or some things were uninstalled and I know I have them but can't figure out how to re add them because the HP software(made for win7 not win8) that communicates with the bios and other main hp services are missing.
-The drivers I found that HP auto detect recommended are all for windows7.
-My laptop was customized on HP's online store so there's no list of the exact hardware(just options of what I could of chosen to put in it.
-I added a *new ssd losing all old files, drivers, HP backups, restores, etc.
-The bios gives me little options (HP's locked down version)
-I clean installed windows 8 64 bit Pro on the ssd causing compatibility issues
-Win8 installed drivers that aren't what originally was on it.
-I don't know all the exact hardware in it and the device manager isn't fully accurate either because some of the drivers aren't the right names, or some things were uninstalled and I know I have them but can't figure out how to re add them because the HP software(made for win7 not win8) that communicates with the bios and other main hp services are missing.
-The drivers I found that HP auto detect recommended are all for windows7.
>> The drivers I found that HP auto detect recommended are all for windows7
So try them. If there is a problem then reboot, go to Safe Mode and uninstall.
So try them. If there is a problem then reboot, go to Safe Mode and uninstall.
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