troubleshooting Question

Problem with IBM Ultrium tape drive, diagnostic says clean, but tape won't spin

Avatar of Impressionist
ImpressionistFlag for Australia asked on
Server HardwareStorageStorage Software
10 Comments2 Solutions2555 ViewsLast Modified:
We have a IBM ULTRIUM-HH3 SCSI Sequential Device and it just stopped the other day during a backup. The bottom orange status light keeps blinking. We ran the diagnostic and it says CLEANING REQUIRED.

We have tried several new cleaning tapes and they don't spin at all, they just sit there.

Any ideas?
Joe FulginitiNetwork Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 2 Answers and 10 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 10 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros