troubleshooting Question

CUCM 9.1, cannot see "Use My Phone for call" option on Jabber

Avatar of NSNAM
NSNAM asked on
Voice Over IPTelecommunicationsIP Telephony
5 Comments1 Solution3955 ViewsLast Modified:
Hi Expert!
I'm Running Cisco CUCM 9.1 with Jabber 9.0 for window. My desk phone is Cisco IPP 3905 (Sip). after successfully install and register Jabber everything look ok except one thing that I cannot see "Use my phone for call" option at the bottom right corner of Jabber window.  When I assign another IP Phone with difference Model (7942) to my End User Account, the option show up.
Jabber and IPP are associating with same DN, line...
90% of my company ip phones are 3905.
Could you please help me to make jabber work with IPP 3905

Thanks
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