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jsarinanaFlag for United States of America

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HP LaserJet CP5525DN blinking amber !

I have an HP LaserJet CP5525DN with a blinking amber !
any suggestion on what to do to fix this or what it means?

see attached
LJ5525-photo.JPG
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Patrick Bogers
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Hi,

It Indicates that the product has a condition that requires intervention.
Paper Jam, empty paper tray.... probably something you can easily solve.
Download the user guide from http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en&cc=ca&docIndexId=64179&taskId=101&prodTypeId=18972&prodSeriesId=4073016

The flashing amber is a warning light usually indicating something is wrong, ie paper jam, out of paper or replace drum....  The user manual should show you what to look for in your situation.
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☠ MASQ ☠

Normally there will be an error code displayed in the LCD panel which should tell you what's happening.  If there's no message it will be difficult to diagnose without HP's service kit.

Here's the manual, the Troubleshooting Section lists all the LCD error codes.

HP CP5525DN Service Manual
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Robert Retzer
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turning it off and letting it drain for 20 minutes did the job
Thanks