troubleshooting Question

One or more folders in your mailbox is named incorrectly

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IT_Fanatic asked on
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One or more folders in your mailbox is named incorrectly.The name of one or more of your folders includes the character "/" or more than 250 characters. Folders with names that include this character can't be downloaded to your IMAP e-mail program. Please rename these folders:

Only one user is getting this. I don't understand why now all of a sudden. How can this be fixed?
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