sharepoint2013
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Release, Change and Incident Management
What is Release, Change and Incident Management and also what are some practical examples of the 3 of them?
Thanks.
Thanks.
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Hi sharepoint2013, any update with this ?? You may close the case (either split the points or accept the answer) if you already got the asnwer. thank you.
Release Management: http://itil.osiatis.es/ITIL_course/it_service_management/release_management/process_release_management/process_release_management.php
Change Management:
http://itil.osiatis.es/ITIL_course/it_service_management/change_management/process_change_management/process_change_management.php
Incident Management:
http://itil.osiatis.es/ITIL_course/it_service_management/incident_management/process_incident_management/process_incident_management.php