troubleshooting Question

Outlook sends wrong reply e-mail address

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syssolutFlag for United States of America asked on
18 Comments1 Solution1764 ViewsLast Modified:
I have Outlook 2010 just set up on a computer.  The picture attached will show the settings page.  It is supposed to be setup so that It can receive incoming e-mail from the company website and then send out e-mails from the local ISP.  

The issue is that in the "e-mail address" box, I cannot put the company e-mail address, Outlook will only send if the e-mail address is the account under the local ISP.  The local ISP is At&t.   Other people within the company have their Outlook setup with the company stings in the Incoming server, their local ISP as outgoing and then in the e-mail box have the company e-mail address so anyone replying to an e-mail being sent sees their company e-mail rather than their local ISP account.

If I set up Outlook with the users Company e-mail address I get an error message saying the e-mail account is not right.   If I set it up under the local ISP it sends.   Any idea why this is happening?
Iain MacMillan
IT Regional Manager - UK

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