asked on

outlook & owa cannot connect to exchange2010

hi i recently moved from exchange 2003 to 2010...the migration had a few issues.

exchange information store and other services would not start. after doing a gpupdate it started.

we have 4 servers
1- 2003 dc
2- 2003 exchange 2003
3- 2003 secondary dc
4 - 2008 with exchange 2010

now some outlook clients connect to the new server fine.
others have 2 issues
a- if i create new profile - it works
b - new profile does not work

so for these guys i tried using owa
and i get this error

Your request couldn't be completed because no server with the correct security settings was found to handle the request. If the problem continues, contact your helpdesk.

i have checked a few posts and they all see to point to various items

one of the is dns records - not sure where to start and check..dont want to randomly start changing settings without finding the cause.

Marshal Hubs

Hi,

Same issue resolved by experts, Go with this link: https://www.experts-exchange.com/questions/24898547/How-do-I-get-my-Exchange-2010-server-to-redirect-my-OWA-clients-to-Exchange-2007.html

Peter Hutchison

I assume the following have been configured:
1. The Exchange 2010 server has the following roles installed: Mailbox, Client Access and Hub Transport.
2. On DNS, you have configured an autodiscover record that points to the Exchange 2010 server for Outlook to work.
3. On DNS, you have configured a record for users to access owa etc. e.g. mail.mycompany.com.
4. Valid SSL certificates have been applied to the Exchange server for secure access to OWA,, TLS SMTP etc.
5. Users are using at least Outlook 2003 or preferably Outlook 2007 or 2010. If using Outlook 2003, you need a Public folder database installed on Exchange 2010.
6. Enable legacy.mycompany.com DNS entry to proxy users to older versions of Exchange. The name needs adding to any SSL certificates.

kaushal177

ASKER

1 - yes all roles installed
2 - no
3 - no
4 - i have used the self signed generated by 2010 during install
5- all users are 2007 and above- i have no public folder database
6 -no

if you have any guides or tell me how to do this for points 2-3-6
assuming you want me to do these changes in 2003 dc

thanks

SOLUTION

kaushal177

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ASKER CERTIFIED SOLUTION

Peter Hutchison

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