How to find out the Dell Service Tag number from a Hard Drives Serial and Model number.

HardwareDude
HardwareDude used Ask the Experts™
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One of my users may have borrowed a spare hard drive (which I now need back). Is there a way to find out the Dell Service Tag , (in other words the PC) that a hard drive was originally shipped in?
Its a Western Digital:
Serial: WCAS21989013
Model: WD1600AAJS-75WAA0
Manufactured: 13 April 2008
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Top Expert 2013

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Commented:
aadih- Thanks but getting the service tag of this user will not help me, I need to know which service tag was shipped with a specific hard drive. The hard drive in question is inside his PC, and I need to know if that hard drive shipped in his PC, or another. I suspect that HD did not in fact ship with his PC, but I want to confirm before I ask him. It's no big deal, but he may take it the wrong way.
Put in his service tag and you can see the original shipping manifest.  this will include what harddrive (basically) shipped with the original PC.

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Yes, I have and the additional hard drive that is now in his PC is not in the manifest- that is what led me to believe that the secondary hd in his system may be one he borrowed - but it is still just circumstantial. To be sure, I need to show not only that secondary hd in his system is from another system, but which system did it come from?
Top Expert 2013

Commented:
HardwareDude, that's a hard one. ;-)
Most Valuable Expert 2013
Commented:
No you can't get it directly from the serial# as they simply aren't recorded against Service Tags or Service Codes.  The Service Tag will only have been recorded as data on the HDD if a utility was specifically run on that drive as the active partition while in the machine.
You can show that only one drive was present when shipped (if that was the case) by looking up the original specification and you can get an approximation of the systems that the drive could have been installed on from the model, capacity and firmware.  If the drive is still bootable you may be able to get a hardware inventory from the HAL to show what was present at install but, although this shortens the odds on what machine it was in originally it isn't going to definitively pin it down to a specific PC.
There is only one decent way that comes to mind.  Assuming the client hasn't reformatted the drive, you can usually find the service tag in the dell directory (not always true, depending on age of drive).

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Commented:
Well, it looks like the user formatted the drive: there is only one folder in there, and it has a recent date on it- (6/15/2003). Is there a way to learn when a disk was last formatted?- I moved the drive to my system and tried disabling "Hide protected operating system files" in order to see the creation date of the sysvol folder BUT, the creation date that shows up in the sysvol folder is todays (7/15).

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