Internet Connection
I'm trying to get a newly purchased refurbished Dell Inspiron 11Z-1121 Netbook to connect to my LAN wireless and to the Internet..
My LAN is working fine and once I saw its SSID listed on the 11Z but couldn't do anything with that screen. I got to a screen that asked for the security code. I entered it and nothing appeared to happen.
The Device Manager and the Intel PROSet Wireless Tools test indicate that the hardware and driver are OK. The Intel diagnostics test indicates the "Software Radio is off", whatever that is?
I'd appreciate some suggestions.
My LAN is working fine and once I saw its SSID listed on the 11Z but couldn't do anything with that screen. I got to a screen that asked for the security code. I entered it and nothing appeared to happen.
The Device Manager and the Intel PROSet Wireless Tools test indicate that the hardware and driver are OK. The Intel diagnostics test indicates the "Software Radio is off", whatever that is?
I'd appreciate some suggestions.
My favourite solution is to uninstall all third party wireless tools (except the driver) and let windows handle it. This is usually easier and more reliable.
ASKER
I cannot find the Proset Icon referred to in the above reference anywhere.
Working with the Proset tools and following directions and turning the Radio on, I now have my SSID listed with a red X next to it. Clicking on my SSid gives me this: "The settings saved on this computer for the network do not match the requirements of the network.
For my SSID, it shows (on the 11Z) - Security Type: WPA-PSK; Radio Type: 802.11g.
All I remember about my network is that the security is probably WEP and I have to enter a long string of hex characters as a security code (and I never heard of a software radio before). Didn't enter a security code in this last attempt. So I suspect the directions from Proset were partly incorrect.
Working with the Proset tools and following directions and turning the Radio on, I now have my SSID listed with a red X next to it. Clicking on my SSid gives me this: "The settings saved on this computer for the network do not match the requirements of the network.
For my SSID, it shows (on the 11Z) - Security Type: WPA-PSK; Radio Type: 802.11g.
All I remember about my network is that the security is probably WEP and I have to enter a long string of hex characters as a security code (and I never heard of a software radio before). Didn't enter a security code in this last attempt. So I suspect the directions from Proset were partly incorrect.
Why not try switching off the security (PC as well as router) and test to see what happens?
ASKER
To aadih
I don't understand your last suggestion - do you just mean shut down the PC and the router and then restart them?
I don't understand your last suggestion - do you just mean shut down the PC and the router and then restart them?
ASKER
To msifox:
In the list of programs (uninstall menu) I see Dell Communications (Support Software) and INTEL PROSET/ Wireless WiFi Software, and INTEL PROSET/Wireless WiMAX Software. To follow your suggestion, should I delete all 3?
In the list of programs (uninstall menu) I see Dell Communications (Support Software) and INTEL PROSET/ Wireless WiFi Software, and INTEL PROSET/Wireless WiMAX Software. To follow your suggestion, should I delete all 3?
This article describe how to set security for your wireless connection:
< http://windows.microsoft.com/en-us/windows7/set-up-a-security-key-for-a-wireless-network >
Follow the steps, but choose "no security."
Then go to your router setup window (by entering 192.168.1.1 or similar appropriate IP address for your router) and choose "no security."
For example on my router, the security options are shown as follows:
Security Options
None
WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
And I'd choose None.
< http://windows.microsoft.com/en-us/windows7/set-up-a-security-key-for-a-wireless-network >
Follow the steps, but choose "no security."
Then go to your router setup window (by entering 192.168.1.1 or similar appropriate IP address for your router) and choose "no security."
For example on my router, the security options are shown as follows:
Security Options
None
WPA2-PSK [AES]
WPA-PSK [TKIP] + WPA2-PSK [AES]
And I'd choose None.
ASKER
To aadih:
I can't run more than a few minutes without security. At what point do I turn security back on?
I can't run more than a few minutes without security. At what point do I turn security back on?
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If you have the internal firewall of XP enabled, and don't do anything unencryped on the net, like reading emails with imap without ssl, then just doing a quick test should't be dangerous. Just to see if the problem is caused by password issues.
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ASKER
I could only uninstall 2 out of the 3 wifi programs. The only option on the Intel tools was to change the program, not uninstall. After uninst. the 2, rebooting, I deleted my ssid listing on the 11z and then reentered it. Success.
Thanks to yu both for your help.
Thanks to yu both for your help.
Great. You got it working. :-)
< http://www.intel.com/support/wireless/wlan/sb/cs-025791.htm >