troubleshooting Question

Internet Connection

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garcprFlag for United States of America asked on
Laptops NotebooksNetwork ManagementDell
14 Comments3 Solutions360 ViewsLast Modified:
I'm trying to get a newly purchased refurbished Dell Inspiron 11Z-1121 Netbook to connect to my LAN wireless and to the Internet..

My LAN is working fine and once I saw its SSID listed on the 11Z but couldn't do anything with that screen.  I got to a screen that asked for the security code.  I entered it and nothing appeared to happen.

The Device Manager and the Intel PROSet Wireless Tools test indicate that the hardware and driver are OK.  The Intel diagnostics test indicates the "Software Radio is off", whatever that is?

I'd appreciate some suggestions.

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