Link to home
Create AccountLog in
Avatar of PMH4514
PMH4514

asked on

Office 2013, "Streaming" and nothing loads

I installed Office 2013 via. Office365, corporate user, onto a Surface Pro  (Win8)

Every time I try to launch any office product, I get an orange window that says Streaming Office with a 0%.. 100% progress indicator.. It sits there for well over a minute, and then nothing happens..   I tried "Repair" the install via Programs and Features, no luck.. Office is for all intents completely non-functional on this brand new system.

What can I do?
Avatar of LCCSAM
LCCSAM
Flag of United States of America image

It sounds like something on your network is blocking application software.
Do you have a live internet connection?
Avatar of PMH4514
PMH4514

ASKER

I do have a live internet connection, same behavior.. I then disabled the network connection, and it still runs through the whole "streaming office" several minute wait, and then sometimes loads the actual app, other times the orange window will go away and nothing will load.

I'm in the midst of trying a full uninstall/re-install.
ASKER CERTIFIED SOLUTION
Avatar of LCCSAM
LCCSAM
Flag of United States of America image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Avatar of PMH4514

ASKER

tried re-install as admin, now it works. thanks!