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MezzutOzil

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Error prompting for Exchange Automatic Reply setting, why?

This is using MS Exchange 2010 server. A user with MS Outlook 2010 professional version feedbacks that whenever she click the "Automatic reply" button, in order to set it, she saw a hourglass, and suddenly the message as shown appears after 5 to 10 minutes:

   Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later.

What's went wrong? How to troubleshoot?

Thanks in advance.
Avatar of Simon Butler (Sembee)
Simon Butler (Sembee)
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Single user? You need to be clear that it is just the user, as this usually means there is a server problem.

However first thing to do is see if the problem follows the user to another machine, and also check if it can be set in OWA.

Simon.
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MezzutOzil

ASKER

It could be a single user, multiple users, but not all users. Even the above feature can be set in OWA doesn't help. This is because all users using outlook for day-in and day-out.
You asked for troubleshooting steps.
I have given them to you.
While using OWA to set the function is not a fix - it is a valid troubleshooting step.

You also need to establish whether it is a multiple users or single users, because that changes whether the problem is a server issue or not. Saying it could be either single or multiple means you either don't know what the problem is, or you are asking a theoretical question, which is a waste of time.

Simon.
Hi Simon,

So far there is only one. You think too much.
Fine.
You don't want my help, I will unsubscribe from all of your questions.

Simon.
ASKER CERTIFIED SOLUTION
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btassure
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okay,