troubleshooting Question

I've screwed up - ZIMBRA server won't start

Avatar of Chris Kenward
Chris KenwardFlag for United Kingdom of Great Britain and Northern Ireland asked on
Email ServersLinuxLinux Distributions
2 Comments1 Solution5911 ViewsLast Modified:
Hi Folks

Today I committed the cardinal sin. I cloned my Zimbra server with the intention of easily putting up a second box. All went well until I changed the hostname on the new machine. Somehow it's also stuffed up the hostname on the production unit. I have users screaming from all angles and a boss who is about to chop my head off.

I've tried shutting down the new box and running:
su - zimbra
/opt/zimbra/libexec/zmsetservername -n <servername>

and I've tried it with the --force argument too. However, when I try to start Zimbra I get:

Starting logger...Failed.
Starting logswatch...ERROR: account.NO_SUCH_SERVER (no such server:
zimbra logger service is not enabled! failed.

Then, I noticed that the problem is that the ZimbraLogHostname is wrong - it's the name of the new machine...

Getting global config zimbraLogHostname=mx2
Renaming to
Shutting down zimbra...done.

If I try to go to the server on the web, I get nothing.

Gosh - I hope there is some way to changed that ZimbraLogHostname to mx1 - if not I'm doomed!

Can you help? Any help would be appreciated.


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros