troubleshooting Question

Exchange 2010 Autodiscover and Outlook 2010 Profile Creation

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ryan_johnstonFlag for United States of America asked on
OutlookExchangeEmail Servers
4 Comments1 Solution858 ViewsLast Modified:
I have a new exchange 2010 build.  2 Mailbox servers, 2 CAS/HUB servers.

CAS Servers are setup with Windows NLB.  NLB is using common name ( and common IP.

Everything is working regarding mail flow internal and external etc.

My problem is this....whenever a new user that wasn't migrated from 2003 attempts to setup an Outlook profile, the searching for server settings is pulling the Mailbox server name and not the common CAS name of

This has something to do with the Autodiscover service I'm sure.  The only issue I know of is the autodiscover name isn't on the certificate (as specified by the client).  They don't use Outlook Anywhere or ActiveSync so they wouldn't need Autodiscover (according to them, even though I warned about not having it).

We are only concerned with getting this work internally on the same domain as the mail servers.  Is this issue due to not having the autodiscover name on the cert?  

I've already checked everything I can think of with autodiscover and RPCClientAccess, etc...

A proper SCP record exists and is found by Outlook.  I have tried removing my Autodiscover A records and creating and SRV record in DNS but that didn't work either.

The error from Test-Email AutoConfiguration is "GetLastError=12152; httpStatus=0"

Any ideas?

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