The backups are not running under Acronis Backup & Recovery 10 Update 3 (Build 10.0.12497) on a Server 2008 R2.
I get the error
Failed to execute the user command: C:\Scripts\start.bat. Error:1.
Error code: 2
Fields: $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
Message: Error occurred while running the backup and recovery engine.
Acronis Knowledge Base: http://kb.acronis.com/errorcode/
Event code: 0x00DA0002
Nothing has changed on the script or Username /Passwords. I have already tried these KB’s :
Shall I open an Acronis case? Is this free or does the customer have to pay? Any help is appreciated.