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tmaususerFlag for United States of America

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Email through wireless router connected to subnet.

Hello,
I have a wireless router on a subnet that I would like employee's to access email and Internet through, without having to use their data plan from their phone provider.  I want them to be able to use the email account they currently have configured on their phones so that they do not need to setup an additional exchange account on their phone.  
I have been able to connect to the Internet, but email only works if I enter the Exchange Server's IP address or local name.  If I use mail.company.com as the server, which is the address they have in their phones.  I am unable to connect.  I have added the subnet to the receive connector in Exchange.
Do I need to setup a static route in the wireless router?  Do I need to add a CNAME somewhere?  Would a Conditional Forwarder help?  I'm a little lost as to how to approach the problem as I have limited experience in this area.  Thank you for any help you can provide.

PS: Something odd - My Windows phone appears to be able to receive email using mail.compay.com.  However, I think that maybe when it cannot connect to the server wirelessly, it goes through my data plan (even though it remains connected to the wireless network).
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Simon Butler (Sembee)
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tmoore1962

Most likely a DNS issue when you are connected to the "internal" network.  From a workstation are you able to tracert to the FQDN that you are using to connect to the mail server from the outside?  You will need to create a DNS entry for your Public Name on your internal DNS server then you should be able to use the phones configured for the Public Name
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ASKER

Awesome Sembee2!  That fits the situation exactly, and best of all, it works.  Totally wicked!
Thanks!  :)
Totally on target!