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Voice Over IP

Voice Over IP

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EKITA🇺🇸

Cisco 9951 call transfer button
How do I enable the transfer button on a Cisco 9951 when the phone is off hook or connected?

As you know, the 9951 does not support soft key template so that is not an option.

The only available options are: End Call, Show Detail and Divert

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Avatar of José MéndezJosé Méndez

I have a specific question for you: An IP Phone to IP Phone call when connected won't show you the Transfer option?
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Avatar of EKITAEKITA🇺🇸

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I do not have the transfer option. when in call, the only options are "End Call", "Show Detail" and "Divert"
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Avatar of voipmanvoipman🇦🇫

Again the transfer button is not a softkey its the button on the phone with an Arrow --> pointed to a person outline.
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Voice Over IP

Voice Over IP

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Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN). Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).