Windows 7
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Windows 7, Printer Test Page, "Test page failed to print... Operation could not be completed (error 0x0000007f)
Printing had been working fine up until an hour ago. Now getting the above error, Operation could not be completed, error 0x0000007f (abbreviated 0x7f?).
Windows 7 Pro on Windows 2008 server domain controller. 1 HP Photosmart C4680 working fine. (so printing services seem to be ok)
The 3 printers NOT working are 3 Zebra label printers, all USB. One is USB native, the other two are parallel with USB to Parallel converters.
I tested one of the two parallel printers on my Win7 pro laptop. the usb converter loaded fine, I loaded the proper Zebra Z4m driver and test printed fine.
I rebooted the trouble PC, power cycled the printers, unplugged and plugged the usb converters and nothing still.
I Googled printer error 0x7f and got nothing. Â
Event logs don't seem to show any errors related to printing.
the troubleshooter comes up empty.
Any ideas?
printer-error-0x7f.PNG
Windows 7 Pro on Windows 2008 server domain controller. 1 HP Photosmart C4680 working fine. (so printing services seem to be ok)
The 3 printers NOT working are 3 Zebra label printers, all USB. One is USB native, the other two are parallel with USB to Parallel converters.
I tested one of the two parallel printers on my Win7 pro laptop. the usb converter loaded fine, I loaded the proper Zebra Z4m driver and test printed fine.
I rebooted the trouble PC, power cycled the printers, unplugged and plugged the usb converters and nothing still.
I Googled printer error 0x7f and got nothing. Â
Event logs don't seem to show any errors related to printing.
the troubleshooter comes up empty.
Any ideas?
printer-error-0x7f.PNG
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I ended up fixing it myself. I used System Restore and went back to about the end of May which is one of the last restore points only bc this PC wasnt used all summer. The SR worked, but afterward I couldn't log into the domain, the trust relationship had been broken. I figured out I could unplug the network cable and log in. That allowed me to test and the printers did work. So, on a lark, I system restored back to the day before yesterday. Same trust relationship malarkey, so I did the same thing and this time rejoined the domain. Worked fine. And, the printers all worked again.
I'd agree with the PCI card, however this is an ultra small form factor Optiplex and I wouldnt be able to fit two of those in there. So the USB converter is the only way. I dont think the converters were the issue, I think we are having memory, hard drive (SSD) or motherboard issues and the registry got a bit corrupted.
I'd agree with the PCI card, however this is an ultra small form factor Optiplex and I wouldnt be able to fit two of those in there. So the USB converter is the only way. I dont think the converters were the issue, I think we are having memory, hard drive (SSD) or motherboard issues and the registry got a bit corrupted.
good advice for printer issues, so I'll give you the points. Thanks for helping.
Yeah, it so hard to tell with problems like this. Â Glad you got your issue resolved that is the most important thing, right!
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I came across this issue again on another system, not on a domain. Windows 7 also. I tried removing the device but it wouldn't delete the printer so  I unplugged the usb cable, restarted the PC then deleted it again, then plugged usb cable back in, Windows redetected the printer and it worked. This problem happened after updating UPS Worldship to version 2014. All other label and regular printers worked, only the UPS issued Zebra ZP 450-200 had the problem.
Once again having this error on the original PC, by the way, it is an Optiplex 790 with 3rd Gen Core i5, 32 bit Win 7 and 4GB RAM.
This time, the user needed to restart the PC mid day, during which Windows update installed Windows Malicious Software Removal Tool - March 2014 (KB890830)
The last time it happened, the PC hadnt been run in a month so it did a lot of updates, including a "Windows Malicious Software Removal Tool "Â update.
The user also turns off all 4 Zebra label printers they have connected to it using a power strip when she restarts the PC. Maybe the timing of the restart is messing up Windows.
I'll report back with the resolution again.
This time, the user needed to restart the PC mid day, during which Windows update installed Windows Malicious Software Removal Tool - March 2014 (KB890830)
The last time it happened, the PC hadnt been run in a month so it did a lot of updates, including a "Windows Malicious Software Removal Tool "Â update.
The user also turns off all 4 Zebra label printers they have connected to it using a power strip when she restarts the PC. Maybe the timing of the restart is messing up Windows.
I'll report back with the resolution again.
Windows 7
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Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.