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Creating Photo Collage using photoshop - jpeg file is not recognised at printshop

I have created a photo shop file placing cropped images onto a very large canvas which I would like to smooth the transition between all these images and then prepare for printing at  Boots etc.  This I have done, merging all layers and saving as a jpeg photo.
However when I take it down to BOOTs for printing the jpeg file is not recognised by their print machines.  Any help as to possible causes or fixes
Adobe Creative Suite CS

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ddefreitas

8/22/2022 - Mon
SOLUTION
Scott Fell

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ddefreitas

Apologies for the lengthy time to repsond to all expert suggestions.  I have experimented with the suggestions given and have ultimately managed to get a printed version.  Thank you all for contributions and as I can't pinpoint an exact solution I have awarded the points across all.  Hope that is ok, thanks again.
Your help has saved me hundreds of hours of internet surfing.
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