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Creating Photo Collage using photoshop - jpeg file is not recognised at printshop

I have created a photo shop file placing cropped images onto a very large canvas which I would like to smooth the transition between all these images and then prepare for printing at  Boots etc.  This I have done, merging all layers and saving as a jpeg photo.
However when I take it down to BOOTs for printing the jpeg file is not recognised by their print machines.  Any help as to possible causes or fixes
Adobe Creative Suite CS

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ddefreitas

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Apologies for the lengthy time to repsond to all expert suggestions.  I have experimented with the suggestions given and have ultimately managed to get a printed version.  Thank you all for contributions and as I can't pinpoint an exact solution I have awarded the points across all.  Hope that is ok, thanks again.
Adobe Creative Suite CS
Adobe Creative Suite CS

Adobe Creative Suite (CS) is a software suite of graphic design, video editing, and web development applications developed by Adobe Systems. Each edition consists several Adobe applications, including Photoshop, Acrobat, InDesign, Premiere Pro or After Effects. Photoshop, InDesign, and Illustrator are the industry standard applications for many graphic design positions. CS6 is the last version of the Creative Suite; future versions of their creative software would only be available via their Adobe Creative Cloud subscription service.

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