troubleshooting Question

Xerox Documate 262 scanner twain

Avatar of Henry Starcher
Henry StarcherFlag for United States of America asked on
Tax / Financial SoftwarePeripheralsWindows 7Dell
8 Comments1 Solution1896 ViewsLast Modified:
Have a Xerox Documate 262 scanner. Setting it up for client to use for specific program. When I install the drivers I specifically tell it to install Twain. When I open the program the scanner is there, but showing the WIA driver, which will not work with their software.

I've uninstalled and re-installed several times, but can't get rid of the WIA and get the Twain.
Is there a manual way to get rid of the WIA??

Computer is windows 7 Pro 32bit Dell OptiPlex 360
Fresh load of Windows
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 8 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros