troubleshooting Question

Backup Exec 2010 R3 errors when running an Incremental Backup.

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ccfcfcFlag for United Kingdom of Great Britain and Northern Ireland asked on
StorageStorage SoftwareWindows Server 2008
5 Comments1 Solution659 ViewsLast Modified:
Good afternoon, we currently have a backup server running Windows Server 2008 R2 Enterprise Edition, which has Backup Exec 2010 R3 installed.

At the moment, we have a deduplicated job which runs daily and runs on a data store containing around 320 GB worth of data.

Due to the backup task takes 6 hours and a further 9-10 hours to verify, we are looking at weather the backup process would be quicker running a FULL (weekly) and incremental (daily) backups would be more effective.

However, to ensure no data backups are interupted, I have in the early hours of the day, our daily dedup backup run, with the verify task disabled, of which is a time window to run a FULL backup.

When doing this, the job runs and I can see it lock out the virtual disk, but gets to around 20k and then the following error occurs in the event log:

"This media server is licensed to support a storage array with a single enclosure. However, there are one or more storage arrays with multiple enclosures attached. You must take these storage arrays offline, and then remove the additional enclosures.

To use the Storage Provisioning Option across multiple enclosures, you can purchase the Storage Provisioning Option license for unlimited disks.

Refer to the Customer Pricing and Licensing Guide at the following URL for more information:

http://entsupport.symantec.com/umi/V-269-26".

has anyone see an error like this before an know of a solution?

Thanks
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