Avatar of Jim Lacey
Jim LaceyFlag for United States of America

asked on 

Win 7 Pro Backup fails to start

Win 7 Pro Backup fails to start.

From Start Menu [Search programs and files] enter 'backup', select 'Backup and Restore' from Programs, Windows Explorer returns 'Windows Explorer has stopped working', recover fails. Also fails from Control Panel. Back to square one.

This occurs with both Win 7 Pro Pcs on home network with first time Win Backup use.

What's happening?

BTW, Explorer 10, 'Windows Explorer has stopped working', occurs too often! Change to  Firefox/Chrome/Safari as default browser?
Windows OS

Avatar of undefined
Last Comment
Jim Lacey
Avatar of Member_2_6582184
Flag of Germany image

Blurred text
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
Avatar of rindi
Flag of Switzerland image

That's not the web-browser that stopped working, but rather the windows explorer (they are 2 different things), but any 3rd party browser is much better than internet explorer, so you should use another one anyway (I prefer firefox).

For the issue you have, scan your PC for malware with malwarebytes and use it to remove what it finds. What could also help us to run a startup repair of your OS's. Uninstall software you don't need, and disable unnecessary startup items using msconfig. Make sure your systems are fully patched. Also make sure you have a good AV utility installed. I use Panda cloud antivirus (the free version as I'm using it privately), and I've been very happy with it.
Windows Explorer returns 'Windows Explorer has stopped working'

MARSPATH clearly states Windows Explorer and not Internet Explorer stopped.

MARSPATH, can you please clarify? In  this case, see rindi :)
Avatar of Jim Lacey
Jim Lacey
Flag of United States of America image


Borrowed 'Windows 7 Inside Out' from friend: Chapter 11, page 378 says 'Set up backup' in Action Center. I did and it does.

BTW, "In the 'Shadow Copies' tab, make sure they are enabled for all internal volumes."

No Such Tab (or sub-tab) in properties for Drives C-->G (on 2 physical discs). According to above book (p 341), File Properties window has to do with shadow copies - and so it does...

If I could figure out how, I would award myself 500 points.


RE: by: rindiPosted on 2013-08-27 at 12:08:36ID: 39442933

MARSPATH clearly states Windows Explorer and not Internet Explorer stopped.

MARSPATH, can you please clarify? In  this case, see rindi :)
Windows OS
Windows OS

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Top Experts
Get a personalized solution from industry experts
Ask the experts
Read over 600 more reviews


IBM logoIntel logoMicrosoft logoUbisoft logoSAP logo
Qualcomm logoCitrix Systems logoWorkday logoErnst & Young logo
High performer badgeUsers love us badge
LinkedIn logoFacebook logoX logoInstagram logoTikTok logoYouTube logo