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CHI-LTDFlag for United Kingdom of Great Britain and Northern Ireland asked on

Exchange active sync just isn't working

Remote test is working as I should and has done/been.  I have an iPad and android tab that doesn't connect.
But an already configured play book is fine. My android s3 gets to the point where it wants to apply policies.

Memory is also low on my exchange server..

ExchangeActive DirectoryVMware

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8/22/2022 - Mon
Alan Hardisty

What version of Exchange are you running?

Are you using a 3rd party SSL certificate or self-issued?

David Carr

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Exchange 2010 v14.2
Godaddy cert
3x policies - default, administrators and users...

its got 14gb, 12gb used.
30 users
all roles

edit: this morning i see i have my ipad enrolled as a device in OWA/EMC but it didn't sync last night..
Also got this from exchange regards my android:

Your phone won't be able to synchronize with the server via Exchange ActiveSync because of an access policy defined on the server.
Information about your mobile phone:
Device model:      Android
Device type:      Android
Device ID:      mdmxxandroidc920955460
Device OS:      
Device user agent:      Android/4.0.3-EAS-1.3
Device IMEI:      
Exchange ActiveSync version:      14.1
Device access state:      Blocked
Device access state reason:      Individual

Odd, the EMC shows first sync time and last policy update time of 17:42
But in my OWA it shows:
First sync:      27/08/2013 18:42
Last successful sync:      27/08/2013 19:10
Your help has saved me hundreds of hours of internet surfing.

Seems like this was related to a vmware/acronis snapshot issue we recently had.  Very odd things happening, but all ok now..