defrey
asked on
IT MANAGEMENT tasks tracking / logins details
Hi,
What type of solutions would be available for an IT team to track jobs that have been done or needs to be done & by who.
Store Policies & procedures
Store password
Open source of course if possible
Thanks
What type of solutions would be available for an IT team to track jobs that have been done or needs to be done & by who.
Store Policies & procedures
Store password
Open source of course if possible
Thanks
What you are looking for is "Helpdesk ticket software"
Google it, there are tons of different ones out there. Most are web based. A lot of them have online demos.
Google it, there are tons of different ones out there. Most are web based. A lot of them have online demos.
ASKER
This is because they are tons out there that I am using Experts Exchange :-)
ASKER
I am not after a Project Management Software or an IT ticket System.
More something like that:
If a technician carries a job on SERV01, I just wanna know what Jobs & by Who have been done to that SERVER.
Attach to that server, I would like to see an option available to see Policies & procedures
Cheeers
More something like that:
If a technician carries a job on SERV01, I just wanna know what Jobs & by Who have been done to that SERVER.
Attach to that server, I would like to see an option available to see Policies & procedures
Cheeers
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
no valid answer
Nice integration of google docs, drive, dropbox. You can create Notebooks do document stuff in a Wiki-like markup or use their WYSIWYG editor. We also use it for time tracking. Its not 'made' for IT, but gets the job done.
For passwords you have to stick to the envelops in your save though.