troubleshooting Question

Inexpensive Set & Forget Workstation Backup

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TelNetSystems asked on
Storage Software
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As a small business / home user tech support provider, I would say nearly every computer I see has either no backup or a very minimal backup consisting basically of the My Documents folder contents.  I would like to put together a simple, very inexpensive, highly reliable, set-and-forget backup system I can recommend to these people.  I know set-and-forget is not ideal, but many of these people don't pay for any tech services unless the machine is basically useless and set-and-forget is better than nothing at all.  

I am currently thinking of coupling a 1TB - 2TB dedicated external HDD ($69 - $99) with Paragon Backup & Recovery 2013 Free.  However, I would like the advice of this community regarding the reliability of this software and other backup programs that might be a better option.

At a minimum I want the backup software to 1) be very inexpensive ($0 - $40), 2)transparently backup the entire partition / drive / computer to that dedicated backup disk, 3) automatically manage the space on that drive, and 4) be able to recover individual files or the entire system to a new disk.  An ideal solution would include online backup for specified files / folders, backup to NAS / server shares, bare metal restore, notification for failed backups, and restoration to different hardware as either part of the base package or as an upgrade option for those who need / want those features.

Is there something else I should look as a viable alternative to Paragon Backup & Recovery?
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