Enable SSH on Vmware Esx 4.1 - "Grant shell access to this user" tick box missing

Hi,

Following article Enabling root SSH login on an ESX host (8375637)

http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&externalId=8375637

I am creating a user and trying to enable SSH access.  The tick box "Grant shell access to this user" to do this is missing

Please help,

phil
philipfarnesAsked:
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
does this link help your issue?

http://planetvm.net/blog/?p=1705
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philipfarnesAuthor Commented:
no thanks
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compdigit44Commented:
IS the user a member of the Power Users or Administrators roles??
https://communities.vmware.com/thread/275973
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philipfarnesAuthor Commented:
I have tried adding and with and without. Did not make difference.  There is not tick box as per instructions.

Phil
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Have you checked that storage space is not full?
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philipfarnesAuthor Commented:
I can't see what that has to do with enabling ssh????
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
You would be surprised what happenes if partitons on ESX/ESXi run out of storage space!

e.g. if ESXi runs out of storage space on rambank, you cannot SSH into the server!
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philipfarnesAuthor Commented:
So we have 3 vsphere servers all with same issue and all have ran out of disk space at same time?
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compdigit44Commented:
Are you creating the users on the host directly using the vSphere client or are your using vCenter?

Any changes to your Vmware environment recently?

Have you tried to create a user on one of the host via commadline?
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philipfarnesAuthor Commented:
I am creating user on host.

I have not used command line as don't want to go to the server room! :-)
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compdigit44Commented:
You can enable SSH access and connect to the server via SSH. You can even do this by using an IP KVM if you are using one....

This would be a very helpful test..
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Andrew Hancock (VMware vExpert / EE MVE^2)VMware and Virtualization ConsultantCommented:
Are you connecting to the host directly?

When you highlight, and double click the user root, is there a Grant shell access to this user?

could you screenshot and upload here?
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