Unable to turn off Read Receipts in Outlook 2013

Hello

I recently started using Outlook 2013 and have a small problem with read receipts.

Originally i set the option to request a read receipt for every email I sent.  I then disabled this option and set a individual rule to request a read receipt from specific people I email

The problem is that when I send an email it is still requesting a read receipt from everyone!  I have double checked the options menu and it is all turned off

How do I correct this?

Thanks in advance
LVL 1
WolfAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Andrew DavisManagerCommented:
set a individual rule to request a read receipt from specific people I email

Can you post a copy of this rule.

Or try disabling this rule. Without seeing this rule, my guess is that it is somehow getting applied to everyone.

Cheers
Andrew
0
WolfAuthor Commented:
Screenshot is attached

I've tried turning this rule off, but the read receipts remain on
ScreenHunter-155-Aug.-29-08.29.jpg
0
WolfAuthor Commented:
It looks like the individual rule I set for specific people read rec is being applied to everyone.  When i have turned this off it stops all of them

What is the best way to setup a read rec from specific people?
0
Andrew DavisManagerCommented:
using the rule that you showed me a screenshot of is the correct method.
but without seeing the actual rule (who you are applying it to, i am unable to tell if it had any wild card entries.

1. Try creating a test account eg hotmail account.
2. create a rule only for that recipient
3. test it.

if it still fails then send me a screen of that rule.

Cheers
Andrew
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.