Unable to turn off Read Receipts in Outlook 2013


I recently started using Outlook 2013 and have a small problem with read receipts.

Originally i set the option to request a read receipt for every email I sent.  I then disabled this option and set a individual rule to request a read receipt from specific people I email

The problem is that when I send an email it is still requesting a read receipt from everyone!  I have double checked the options menu and it is all turned off

How do I correct this?

Thanks in advance
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Andrew DavisManagerCommented:
set a individual rule to request a read receipt from specific people I email

Can you post a copy of this rule.

Or try disabling this rule. Without seeing this rule, my guess is that it is somehow getting applied to everyone.

WolfAuthor Commented:
Screenshot is attached

I've tried turning this rule off, but the read receipts remain on
WolfAuthor Commented:
It looks like the individual rule I set for specific people read rec is being applied to everyone.  When i have turned this off it stops all of them

What is the best way to setup a read rec from specific people?
Andrew DavisManagerCommented:
using the rule that you showed me a screenshot of is the correct method.
but without seeing the actual rule (who you are applying it to, i am unable to tell if it had any wild card entries.

1. Try creating a test account eg hotmail account.
2. create a rule only for that recipient
3. test it.

if it still fails then send me a screen of that rule.


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