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Ricky NguyenFlag for Australia asked on

Toshiba E-Studio Save to File Setup on Linux with Samba

Dear Experts,

I can't seem to get my Toshiba copier to save scanned documents to my Linux shared drive. This was not a problem when it was initially setup to save to a  Windows Server 2003 folder. The scan logs keeps having issue with network destination but I can confirm that the network path exists and I'm able to access it from my Win7 client machine.

Linux Debian Environment/Settings:
Server IP: 192.168.0.201
Mask: 255.255.255.0
Gateway: 192.168.0.1 (router)
Assigned DNS role
Assigned file server role with SAMBA configured

Toshiba Settings:
IP: 192.168.0.150
Mask: 255.255.255.0
Gateway: 192.168.0.1
Primary DNS: 192.168.0.201
Secondary DNS: 192.168.0.1
Linux user name: toshiba
Assigned Linux usergroup: ToshibaCopier

Linux Share Settings:
Linux path: /home/scan
Linux directory permission: 775
Windows path: \\192.168.0.201\Scanned Document
Owner: root
Group: ToshibaCopier


Can you please help point me in the right direction?

Many thanks in advance,
Ricky
Linux-Share-Drive-Setup.PNG
Linux-Share-Drive.PNG
Toshiba-IP-Settings.PNG
toshiba-dns-settings.PNG
Toshiba-Setup.PNG
scan-log.PNG
Share-Permission.PNG
Linux NetworkingNetworkingWindows Networking

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Last Comment
wyliecoyoteuk

8/22/2022 - Mon
wyliecoyoteuk

Ironic, because the Toshiba is actually running Linux and Samba.
Only thing I can think of offhand, try removing the space from the folder name and making it all lower case.
I can try this later on when I'm in the office.
wyliecoyoteuk

What do the samba logs say?
ASKER
Ricky Nguyen

Hi wyliecoyoteuk, thanks for your reply. I don't see any errors referencing the Toshiba.
I changed the folder name as you suggested, without the spacing and all in lower case but still   same issue. Still says "Failed to connect to network destination. Check destination path".
Your help has saved me hundreds of hours of internet surfing.
fblack61
wyliecoyoteuk

Have you tried using the full user name?

i.e. domainname\username or computername\username

e.g. 192.168.0.201\toshiba (or probably better, linuxhostname\toshiba)

or toshiba@192.168.0.201 or toshiba@hostname
ASKER
Ricky Nguyen

Still no luck with your suggested entries. Any other ideas?
ASKER CERTIFIED SOLUTION
wyliecoyoteuk

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ASKER
Ricky Nguyen

When you say "log into a windows PC with the toshiba username", you mean something like something similar to login into a domain? My Samber server isn't configure as a domain controller. Can you please clarify what you mean? Thank you.
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ASKER
Ricky Nguyen

Found the problem. I didn't create a toshiba samba user.  Thanks... User issue was spot on.
wyliecoyoteuk

Great.
I meant to login to a PC and connect to the share with the toshiba user (as the user has to exist in samba, and usually in the windows domain too). This is a standard way of troubleshooting share permissions.
Glad you sorted it.