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MS Office Instant Search

I am running Windows 7 and MS Office 365. In Outlook my search feature has stopped working. When I try to search in my "People" tab I get the following error message:

When I try to search in my email tab the search function seems to go on forever without every yielding any results.

Please help.

Thanks,

Phil

Vasil Michev (MVP)

Probably something went wrong with the search index, or it isn't finished indexing yet (might be the case if you have large mailbox). You can try rebuilding it by going to Control Panel-> Indexing Options-> Advanced-> Rebuild (will take a while). Also, make sure that Outlook is actually listed there under Included Locations.

You can also try recreating the Outlook profile just in case.

philsimmons

ASKER

Vasilcho,

Thanks for the advice. I went where you suggested and discovered that my Indexing is off. See:

I can't find out how to turn my indexing on, or where to add Outlook to the (currently empty) "Include" section. I hit "Rebuild", but that didn't seem to turn the indexing on.

Thoughts?

Thanks,

Phil

Vasil Michev (MVP)

Well, seems you have disabled the indexing service or have installed some software that has disabled it. Start services.msc and look for the Windows Search service, then make sure it is running.

philsimmons

ASKER

I did as you suggested, tried to start the Windows Search Service, and got the following error message:

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Vasil Michev (MVP)

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philsimmons

ASKER

Thank you!