Windows Server 2003 "Unable to contact the TCP/IP driver. Error Code 2"

I am getting this error when I try to ping something.  We have no network access so, I'm betting on winsock corruption.  I tried to uninstall tcp/ip and reinstall it, but the uninstall is greyed out!  I tried the fix  here (http://support.microsoft.com/default.aspx?scid=kb;en-us;325356), but it still is greyed out.  No option to uninstall it.  Any ideas?
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sypv_mullinsAsked:
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pjamCommented:
Bad NIC?  If you have another try it out
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sypv_mullinsAuthor Commented:
I got dual NICs and tried them both.  Same thing.
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dipopoCommented:
Reset the tcp stack, here you go.

Command syntax

netsh int ip reset [log_file_name]
To use the netsh command to reset the TCP/IP stack, you must specify a log file name in which the results of the command are recorded. If you enter either of the commands that are described in the "Command Samples" section of this article, the TCP/IP stack on the current computer is reset, and the activities of that action are recorded in the Resetlog.txt file that is specified in the command line. In the first example, the log file is created in the current folder; in the second example, a complete path to the Resetlog.txt log file is specified.

Note If an existing log file with the same name is present in the target folder, the new log file information is appended to the end of the existing file.
Command samples

The following examples describe how to use the netsh command to reset the TCP/IP protocol stack.
Example 1

Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
netsh int ip reset resetlog.txt
NOTE: In the preceding command, "int" is the shortened form of the interface command.
Type exit, and then press ENTER.
Example 2

Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following command, and then press ENTER:
netsh int ip reset c:\resetlog.txt
Type exit, and then press ENTER.

http://support.microsoft.com/kb/317518
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sypv_mullinsAuthor Commented:
Tried it and still getting the same problem.
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sypv_mullinsAuthor Commented:
I gave up and restored the operating system via Genie Backup Disaster Recovery and issue is resolved.
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sypv_mullinsAuthor Commented:
I solved it myself.
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Windows Server 2003

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