Hello - we have Outlook 2010 on Exchange 2003, and have a rule created in the Outlook client set to forward any emails that have attempted to send outside the company to an external address, but have failed and come back from the System Administrator as "Undeliverable". there are certain ones that we want to be forwarded from the exchange admins mailbox to another account. what we're seeing is it fails when the email originates from INSIDE the network, but succeeds when a test message comes in from the Internet - the rule successfully matches the subject criteria, and forwards the email from the admins account to the intended internal recipient. Attached is a screenshot of the rule.
thanks for your help